"Your agent was awesome from the moment we started working with him! My husband and I made the choice to move to the Lancaster area from Ohio in December 2019. We began the house search in January and immediately decided to work with Ian after a quick phone call while still based in Ohio. Even just from over the phone, we got the sense that Ian was laid back, genuine, straight forward, and transparent. We liked that he didn’t hit us with a sales pitch or the seemingly typical list of questions that we had received from a couple of realtors before (I.e. where are you from, what are you looking for, have you looked at our listings...). He put in the effort to get to know us as PEOPLE. It was more of a quick (but not rushed) conversation rather than an interview, which was something we really appreciated. Talking about our interest in a home came naturally within a few minutes of casual talking. He is easy to talk to and has a great sense of humor, but at the same time he was able to listen and understand how to direct the conversation into your home buying experience/needs. We made plans to come up for a weekend and check out as many homes as we could possibly fit into a 48 hour period. Ian did not hesitate to make our crazy cannon ball run happen. He was knowledgeable about the area, logical in planning our route, and easily found homes that fit our budget as well as our “checklist” of qualities we were looking for in our first home. He was also easy to work with because he was positive, upbeat, fun to be around, and knowledgeable about his listings. We felt like we were hanging out with a friend rather than a realtor and it was easy to trust him which is something that we were not able to say about anyone we’d spoken with in the past. We were able to find our home and put in an offer less than 48 hours from the time we entered PA to the time we left. One thing that is unique to our experience with Ian (and home buying in general) is that we experienced our first-time home buying experience in congruence with the COVID pandemic. We had to navigate several different circumstances on our seller’s end, including our agreement to a post-occupancy contract to provide them with some additional support, and Ian was SUCH a great resource in such unique circumstances. We easily could trust him- he communicated with us frequently, explained everything with us when it came to legal jargon, and kept us informed every step of the way. While our experience was more “complicated” due to an unforeseen pandemic, I do not believe that we would have been able to confidently move forward in purchasing our home had we not had Ian and his team coaching us and reassuring us every step of the way. With the pandemic creating such an uncertain and unnerving time for all of us, in addition to us being first-time home buyers just trying to keep our daily lives under control, his reassurance as well as his confidence were irreplaceable. We were able to move forward and successfully purchase our house, where I am now writing this review from :) I would 100% encourage anyone to contact Ian and his team when seeking to purchase their next home. We are so thankful for all that he’s done for us and couldn’t be happier that we were able to move forward in buying our first home!"
16 Brookview Dr, Lititz, PA 17543